How-to Guides: all about operating bObi


The more you know about bObi’s features and functions, the more you can enjoy her place in your home. Watch and follow along to any of these guided how-to videos to see exactly how best to treat each part of your bObi.


How-to guides





Add an extended Coverage Plan to your Standard Warranty


Every bObi adopted from an authorized seller is backed by one of our exclusive warranties on both herself and her battery. bObi Classic’s limited warranty ensures coverage for a full year, while bObi Pet’s warranty covers her for a full two years.

bObi Classic’s warranty does not cover consumables such as mops and filters, but for your added comfort and peace of mind, we offer multiple extended coverage options that you can choose from during the first 4 weeks of receiving bObi.


Learn more






Order bObi's parts and accessories


From mopping pads and filters to batteries and wheels, you can order any and all of bObi’s parts and accessories here at our online store!


Buy parts


buy parts for bobi robotic vacuum cleaner and mop by bobsweep



Troubleshoot bObi at home


If you ever notice that bObi is not her usual self, don’t worry! bObi is equipped with an advanced self-inspection software that easily diagnoses exactly what is troubling her. Even if bObi's issue requires surgery, such as a replacing one of her wheels, you can take care of her right at home with the help of our step-by-step repair videos!


Troubleshoot bObi


troubleshoot bObi



Fix bObi at home!


bObi’s modular design lends her to easy maintenance and repair since each of her parts can be modified independently of the others. With the help of our comprehensive, step-by-step, fix-it videos, anyone can become a bObi engineer! Fixing bObi, rarely as it may be required, is straightforward, engaging, and educational. Home repair allows you to keep bObi in your care and control; call or email our expert support team at any time if you ever want additional assistance with these processes!


Fix bObi


Fix bObi


Contact our helpful support team


Our team stands by ready to help! You can reach us by phone or e-mail with questions, concerns, or even just to say hello to the bObsweep team. We love hearing from bObi’s owners to know how she’s doing in a new place! Contact us now!

Call us toll free at 1-888-549-8847 for support in Canada and the United States. Our phone lines are open Monday – Friday, 9 am – 5 pm PST and we rest on weekends and major holidays (Bob and bObi are not the only ones who need to recharge!). You can also shoot us an e-mail at or fill out our online contact form.


Contact customer support





Owner's Manual


Download the latest version of bObi's Owner's Manual. 


bObi Classic's Manual                     bObi Pet's Manual



bObi's Manual



Share your bObi stories with us!


bObi brings home happiness everywhere she goes! And each home has a different tale to tell about it. She can be best buds with your pets, your child’s favorite white noise machine, and your own personal cleaning-companion-turned-lifesaver. How has bObi changed your home?


Tell us about it





Register bObi


Congratulations on your new bObi!

Register bObi now to add her to our streamlined warranty database. This way, if you ever have a concern, we can resolve issues quickly with the information you provide here — almost like bObi’s “patient history”!

Registering bObi gives us immediate proof of your warranty and helps our customer support team get bObi back on her wheels in no time!





Register bObi Pet